For the last several evenings, my Cycler has stopped with an alarm on the screen just before cracking the cones. It has a red screen and displays error code 017 and instructs me to shut everything down and call support, which I have now done twice. I have had three red screens in all, one of which I cleared myself.
The “fix” is to pull the power cord and go through a complete setup again, hardly addressing the root of the problem, which, I’m sad to say, is not unusual for Fresenius support. During the last session with support, it was inferred that there is an innate problem with my batch of cassettes, which have an expiration date of 9/30/2028, and I just received them in last week’s supply delivery.
Although my cycler has been installed and running for a couple of years, it IS starting to make all kinds of moans and grones as if a hermit was living inside the box and being prodded at random times. I was informed that if this continues, they MIGHT consider replacing the cycler, but I’m not holding my breath.
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